Fraktpolicy

SNEAKERS SHIPPING TERMS

Lo10M ships worldwide using PostNL, DHL Parcel, UPS Standard and DHL Express. 
All orders are shipped within one working day. Our delivery time starts when you receive the shipping confirmation email and is indicative.

We only offer products in stock. All orders placed before 17:00 CET will be shipped on the same business day. 

THE NETHERLANDS

We have 3 shipping options at the moment for our customers based in the Netherlands. 

 Options Price Delivery time
 DHL  € Free 1-2 business days
 PostNL Evening Delivery € Free 1-2 business days
 PostNL  € Free
1-2 business days

 

EUROPEAN UNION 

For our customers based in the EU-zone we have 2 shipping options depending on the country of delivery. Standard or Express shipment. 

The transit time for UPS Standard or DHL Parcel is 2-4 business days depending on the delivery address. The transit time for UPS Express or DHL Express service is 1-2 business days for all customers based in EU.

Options Price Delivery time
DHL Parcel € Free 2-4 business days
UPS Standard € Free 2-4 business days
DHL Express Europe € 25 1-2 business days
UPS Express Europe € 35 1-2 business days

Returns are possible with us up to 14 days after delivery. We offer our customers within the EU zone a return label via our return portal for a fixed rate of 15 EURO.

WORLDWIDE 

WE OFFER TAX FREE SHOPPING FOR NON EU CUSTOMERS. SELECT YOUR REGION BELOW AND SEE THE TAX FREE PRICES.

MORE INFO: DUTIES AND TAXES

For our international customers we are working with DHL Express and PostNL. The transit time via DHL Express is normally 1-2 business day. Delivery time via PostNL is 4-9 working days.

Options Price Delivery time
DHL Express Worldwide € ZONE 1-2 business days
PostNL Standard Shipping € 25 4-9 business days

For the Express shipping we are working with DHL Express Worldwide. At checkout you will find the most accurate rates at the moment via our shipping partner DHL Express. Rate depends on the delivery address/country. 

For the PostNL Standard Shipping method we are using PostNL. This is the Dutch courier company working together with the local couriers from the country of delivery. The delivery time for this shipping method is 4-9 business days. 

If you need more information about the duties and costs, please contact our customer service via e-mail info@lo10m.com.

FURNITURES

Delivery and costs on demand
For delivery within the Netherlands we will schedule a date with our customer.
Packing + material is free of charge

Please note, couriers do not make deliveries or pick-ups on the following Dutch holidays:

January 1, Easter and Easter Monday, April 27, May 13, May 24, December 25 and December 26

Lo10M.com cannot be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of Lo10M.com