Air Jordan 1 Retro High Element Gore-Tex Black Particle Grey

SNEAKERS SHIPPING TERMS

Lo10M ships worldwide using PostNL, DHL Parcel, UPS Standard and DHL Express. 
All orders are shipped within one working day.

THE NETHERLANDS

Free shipping via PostNL, DHL Parcel or DHL Evening Delivery

EUROPEAN UNION 

EU Standard 3-5 working days: Free shipping

EU Express 1-3 working days: 25 EUR via DHL Express or 35 EUR via UPS Express

WORLDWIDE 

Standard shipping 4-15 working days: 25 EUR

Express shipping 1-3 working days: Zone rated price depending on the country of delivery

Which payment methods can I use?

iDEAL: With iDEAL you will be redirected to the payment environment of your bank during the payment process. You have the option to pay via iDEAL if you use internet banking at ABN AMRO, ASN Bank, Friesland Bank, ING, Rabobank, SNS Bank, SNS Regio Bank, Van Lanschot Bankiers and Triodos Bank. With this payment method, the payment is directly debited from your account.

Klarna: if you have chosen this payment method, you will receive a digital invoice. The invoice must be paid within 30 days of the invoice date. This way you can already enjoy the order and you have flexible payment convenience.

Creditcard: With us you can also pay safely and easily by credit card. We accept MasterCard, Visa and Amex. All credit card details are encrypted using the SSL method. Note: When using the Credit Card option, it is important that the billing/shipping address matches the registered credit card address. If for some reason this requirement is not met, the order may be automatically canceled by our system. In this case, we recommend using a different payment option.

Klarna Slice it (Pay in 3 terms): Klarna Slice It offers spread payments at 0% interest. You pay the first installment immediately or later via iDeal or Bank transfer Incasso, the second installment after 30 days and the third installment 60 days after purchase. This way you can already enjoy the order and you have flexible payment convenience. In the unlikely event that your request for payment is not authorized, you can of course pay for your order by choosing another payment method.

Bank Transfer: If you choose Bank Transfer, you will receive a link/email from our partner Mollie with an invoice that you must pay within 3 days. As soon as the payment has been processed through our payment provider (Mollie), the order will be processed. Bank Transfer does not mean that we process the order immediately. If the outstanding amount is not received by us within 3-5 days, your order will be canceled automatically. Please note that foreign transfers require more time to process. It is therefore recommended to use another option or to make the payment immediately after placing the order.

Furthermore we have the following payment methods available. If there is a payment option missing, please let us know and might we can add the option as well in the future. 

Mollie Bancontact

Mollie - Przelewy24

Mollie - EPSMollie

KBC/CBC Mollie

BelfiusMollie

SOFORTMollie

GiroPayMollie

Klarna Pay Now

14 DAYS RETURN PERIOD

The Netherlands and Belgium: Free

Rest of EU: Fixed price of 15 EUR

Rest of the world: You can use your own preferred transport company. Recommended with track and trace.

Download and print your return label via our Return Portal

Check our FAQ

Our customer service team will be pleased to help you.

Monday - Sunday 08:00 - 24:00 CET

Chat: Find the button right below on the page

Email: info@lo10m.com

Phone: (+31) 070-4069318 (on working days between 10:00 - 17:00)